I have Finale 2012 and can no longer access help via the web. I wondered if this is because of the new antivirus software I've installed (Avast Free) or is it because they are no longer supporting 2012 since they have a new version out. Has anyone else had a problem with the web based help? What worked for you?
Thanks
Finale Help Question
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Dan Schultz
- TubaTinker
- Posts: 10424
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- Location: Newburgh, Indiana
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Re: Finale Help Question
I just checked my Finale 2012. The web-based help is working as it should.
Dan Schultz
"The Village Tinker"
http://www.thevillagetinker.com" target="_blank
Current 'stable'... Rudolf Meinl 5/4, Marzan (by Willson) euph, King 2341, Alphorn, and other strange stuff.
"The Village Tinker"
http://www.thevillagetinker.com" target="_blank
Current 'stable'... Rudolf Meinl 5/4, Marzan (by Willson) euph, King 2341, Alphorn, and other strange stuff.
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JCalkin
- pro musician
- Posts: 362
- Joined: Sat Mar 20, 2004 7:08 pm
- Location: Wayne, Nebraska
Re: Finale Help Question
Mine's working too. Maybe try posting the URL for the help page into another browser and see if that helps?
http://www.finalemusic.com/UserManuals/ ... nName=main" target="_blank
http://www.finalemusic.com/UserManuals/ ... nName=main" target="_blank
Josh Calkin
Wayne State College
Low Brass/Bands
Wayne State College
Low Brass/Bands
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MikeW
- 3 valves
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- Joined: Sat Mar 24, 2012 2:44 pm
- Location: North Vancouver, BC
Re: Finale Help Question
maybe the help uses pop-ups, and you have pop-ups blocked ?
Imperial Eb Kellyberg
dilettante & gigless wannabe
dilettante & gigless wannabe
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Sandlapper
- bugler
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Re: Finale Help Question
Would you believe the culprit was the antivirus. I had installed a new antivirus a few weeks or so ago and it was not until after going back to the old antivirus program did the help feature start working again. I will say that Make Music was responsive to my post for customer support. Shame, I really liked the way the new one blocked a lot of these pop up adds.
Thanks so much for the feedback.
John
Thanks so much for the feedback.
John
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Rick F
- 5 valves
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- Location: Lake Worth, FL
Re: Finale Help Question
I've been using avast! (Free) for years and haven't had any trouble. Sometimes I have to tell avast "this site is okay" for my PC to connect to some sites.
Miraphone 5050 - Warburton mpc (Brandon Jones)
YEP-641S (on long-term loan to grandson)
DE mpc (102 rim; I-cup; I-9 shank)
YEP-641S (on long-term loan to grandson)
DE mpc (102 rim; I-cup; I-9 shank)
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Dan Schultz
- TubaTinker
- Posts: 10424
- Joined: Thu Mar 18, 2004 10:46 pm
- Location: Newburgh, Indiana
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Re: Finale Help Question
Which AV software is it?Sandlapper wrote:Would you believe the culprit was the antivirus. ...
Dan Schultz
"The Village Tinker"
http://www.thevillagetinker.com" target="_blank
Current 'stable'... Rudolf Meinl 5/4, Marzan (by Willson) euph, King 2341, Alphorn, and other strange stuff.
"The Village Tinker"
http://www.thevillagetinker.com" target="_blank
Current 'stable'... Rudolf Meinl 5/4, Marzan (by Willson) euph, King 2341, Alphorn, and other strange stuff.
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pgym
- 4 valves
- Posts: 769
- Joined: Sun Feb 22, 2009 11:30 pm
Re: Finale Help Question
TubaTinker wrote:Which AV software is it?Sandlapper wrote:Would you believe the culprit was the antivirus. ...
Sandlapper wrote:I wondered if this is because of the new antivirus software I've installed (Avast Free)
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Don't take legal advice from a lawyer on the Internet. I'm a lawyer but I'm not your lawyer.