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Thank you - a Great Help

Posted: Mon May 24, 2004 2:50 pm
by Paul S
I just wanted to say thanks to a bunch of great Tuba/Euph people, some Super people at Yamaha and Sean for providing this Forum and resource.

I had been having difficulties working with regional music stores to figure out obtaining a correct missing part for on one of my Yamaha tubas for a few months when a posting here asking for assistance provided me with contacts at Yamaha who really took that extra effort to get me taken care of fast.

Thank you all for the leads and I want to mention Lyne Selleck, Kurt Witt and Wes Stevens all with Yamaha who treated an average amateur like a special VIP customer. It impressed me that a large International company will go out of their way to do that. Good Horns, better people!

Thank you all again

Re: Thank you - a Great Help

Posted: Mon May 24, 2004 2:58 pm
by JB
Paul S wrote:I want to mention Lyne Selleck, Kurt Witt and Wes Stevens all with Yamaha...
Would you mind posting contact info for these three (plus position titles with Yamaha, if available as well, if you have them)? This might be helpful for others in the future if needing assistance.

Re: Thank you - a Great Help

Posted: Mon May 24, 2004 3:20 pm
by Paul S
JB wrote:Would you mind posting contact info for these three (plus position titles with Yamaha, if available as well, if you have them)? This might be helpful for others in the future if needing assistance.
I believe the three who helped me out were all in the Grand Rapids, Michigan Band and Orchestral Division.
Very nice people All!

Kurt Witt
Brass Specialist
KWitt@yamaha.com

Lyne Selleck
Warranty Shop
lselleck@yamaha.com

Wes Stevens
National Warranty Service Manager
Yamaha Band and Orchestral Division
(he called me)

Posted: Mon May 24, 2004 3:28 pm
by JB
Thanks for posting the info. Suspect this may be helpful for others in the future.

Any idea where in US these folks are located?