Shout Out To Local Repair Guy!!!
Posted: Sat Jul 29, 2017 3:38 pm
Hey All;
Just wanted to give a major SHOUT OUT for a tremendous and expeditious repair job a local guy Chase Cavalier at Palen Music Company in Springdale Arkansas, and a SHOUT OUT to T.N. Member BrooklynBass for all of effort he put into the deal and the follow up of the 1913 York & Sons Eb/CC Helicon. When I started following the UPS shipment tracker and the first entry from the first movement local was "Package misplaced, delivery delayed at least 1 day." I knew there were going to be issues with the logistics part of this deal.
When the box was left on my front porch bell side down, btw the box was clearly labeled this side up, I knew the logistic nightmare was confirmed, especially when the box at the bell end looked like this:
Since I received the horn on a Friday afternoon I started emailing all of my old local contacts and found out that my old brass repair guy had semi retired and put all of his tools in storage, so the following Monday I took the York into Palen on my lunch hour and met Chase, a very young and energetic brass technician. Four days later, Friday morning, I received a call that the horn was ready for me to pick up, WOW!!! I was expecting it to take a couple of weeks not days and the repair was done at a very reasonable cost.
Below are a few pics of the damage and the repaired horn.
View 1 Before
View 1 After
View 2 Before
View 2 After
View 3 Before
View 3 After
If you're ever in my neck of the woods and need your brasswind instruments drop it by Palen and see Chase. And again Thank you BrooklynBass for everything that you did to make everything in your control go smoothly on the York sale. In the future I won't think twice about buying an instrument through TN from BrooklynBass.
Just wanted to give a major SHOUT OUT for a tremendous and expeditious repair job a local guy Chase Cavalier at Palen Music Company in Springdale Arkansas, and a SHOUT OUT to T.N. Member BrooklynBass for all of effort he put into the deal and the follow up of the 1913 York & Sons Eb/CC Helicon. When I started following the UPS shipment tracker and the first entry from the first movement local was "Package misplaced, delivery delayed at least 1 day." I knew there were going to be issues with the logistics part of this deal.
When the box was left on my front porch bell side down, btw the box was clearly labeled this side up, I knew the logistic nightmare was confirmed, especially when the box at the bell end looked like this:
Since I received the horn on a Friday afternoon I started emailing all of my old local contacts and found out that my old brass repair guy had semi retired and put all of his tools in storage, so the following Monday I took the York into Palen on my lunch hour and met Chase, a very young and energetic brass technician. Four days later, Friday morning, I received a call that the horn was ready for me to pick up, WOW!!! I was expecting it to take a couple of weeks not days and the repair was done at a very reasonable cost.
Below are a few pics of the damage and the repaired horn.
View 1 Before
View 1 After
View 2 Before
View 2 After
View 3 Before
View 3 After
If you're ever in my neck of the woods and need your brasswind instruments drop it by Palen and see Chase. And again Thank you BrooklynBass for everything that you did to make everything in your control go smoothly on the York sale. In the future I won't think twice about buying an instrument through TN from BrooklynBass.