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I ordered a USB microphone (AT2020+) about 3 weeks ago and haven't heard anything regarding my order. I emailed a week ago and still no reply. Should I be worried? More luck with calling? Are they closed? Anyone have any insider info?
Thanks!

I've bought a bunch of stuff from them over the last month, and just got a delivery yesterday. Seems to be working well for me. Maybe call your sales engineer?

I bought a Casio keyboard from them 3 weeks ago. My only complaint is that I have no idea how to play the thing. It doesn't have a mouthpiece.

Yeah, just like everything else with the virus, give it another month. I have several items on backorder, from various merchants, all the way from locally to internationally.

Hey Wes,

From what I can tell, microphones *everywhere* are in short supply. I looked on Sweetwater's website, and that particular mic (along with a few I've had my eye on) is backordered. If you decide to call them shoot me a message; I know someone who has a contact with them.

-Tim

Sam Ash Music Stores have temporarily suspended new special orders because many of its suppliers are scrambling, with reduced personnel, to get the flow of inventory back to pre-COVID norms.

Sweetwater is probably experiencing much of the same challenging conditions.

Steve Marcus
Sales Associate, Sam Ash Music
smarcus@samash.com" target="_blank

Wes Krygsman wrote:I ordered a USB microphone (AT2020+) about 3 weeks ago and haven't heard anything regarding my order. I emailed a week ago and still no reply. Should I be worried? More luck with calling? Are they closed? Anyone have any insider info?
Thanks!

Last week, I ordered a replacement lapel mic for a Shure wireless system from Sweetwater, and had it two days later.

I suspect the delay is product-related, not Sweetwater-related. But phones calls often get an immediate answer.

Rick "who maintains the sound equipment at the church" Denney