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Re: the death of high-end retail...??

Posted: Mon Nov 09, 2009 2:22 pm
by Bob Kolada
bloke wrote:- Perhaps a decade ago or so, I decided to hook up with an upper midwestern-based manufacturer/distributor/importer. From the very first order, the professional trumpet that I received was very sloppy with solder peeking out everywhere. When sent back, their quality control person called me and claimed they were puzzled by my complaints. Another "custom" level trumpet was equipped with pistons that displayed tolerances of well over 3/1000". An F-attachment trombone received with an axial flow valve was equipped with a main tuning slide that had at least 5/1000" slop between the inner and outer main tuning slide tubes.
I have had similar experiences (though as a simple consumer and not a dealer) with that company, not only with instruments but also with the people as well. Sigh...

Re: the death of high-end retail...??

Posted: Mon Nov 09, 2009 9:58 pm
by bisontuba
Hi-

I agree 100%. It is only a matter of time--it is not IF, but WHEN...
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