In order to improve Wessex Tubas customer services, we now have a new email system with new 'musical' email addresses (I wanted these to reflect the spirit of the company and not be the regular boring business addresses).
Sales and customer services - including to schedule visit to Chicago showroom - Opus@Wessex-Tubas.com
Three people will be monitoring this mailbox, so this is the best email to use for queries about Wessex products to get a prompt response. We have a target of answering all emails within 24 hours
Technical queries and spare parts ordering (Chuck Nickles) - dacapo@Wessex-Tubas.com
Shipping enquiries (to check status post ordering) and to schedule visits to UK showroom - Coda@Wessex-Tubas.com
Administration and accounts - BrassTacks@Wessex-Tubas.com
Jonathan Hodgetts, President of Wessex Tubas - Maestro@Wessex-Tubas.com
As I am frequently travelling and not online, you will be likely to get a more prompt response if you email Opus@Wessex-Tubas.com
Please, can you refrain from sending important business messages to Wessex by Facebook Messenger, WhatsApp, text messages or PM on this forum, as these can easily get overlooked with resulting delays in answering
Wessex new email addresses!
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Wyvern
- Wessex Tubas
- Posts: 5033
- Joined: Fri Sep 01, 2006 7:00 pm
- Location: Hampshire, England when not travelling around the world on Wessex business
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