Why this need for frequent log-in’s?

Feedback or suggestions. Be kind. Admin has final decision for any/all removed posts.
Forum rules
Feedback or suggestions. Be kind. Admin has final decision for any/all removed posts.
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Why this need for frequent log-in’s?

Post by imperialbari »

Formerly a log-in could last for months. Over the last two days I have had to re-log-in at least 3 times, even if I always check the box for automatic log-in.

Klaus
User avatar
Wyvern
Wessex Tubas
Wessex Tubas
Posts: 5033
Joined: Fri Sep 01, 2006 7:00 pm
Location: Hampshire, England when not travelling around the world on Wessex business
Contact:

Re: Why this need for frequent log-in’s?

Post by Wyvern »

I have not experienced that problem. Maybe the problem is with your browser not accepting cookies?
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

Neptune wrote:I have not experienced that problem. Maybe the problem is with your browser not accepting cookies?
That is one possibility, even if I rather direct the suspicions towards my hardware firewall.

My day pattern by geography is ahead of the American one. During some mornings, especially in weekends, I get no access to TubeNet. That very well could be downtime for maintenance. My re-log-ins used to happen after such breaks. Blowing the server cache would be an understandable security clean-up. Only I wonder why this happens more frequently now.

Klaus
User avatar
Uncle Buck
5 valves
5 valves
Posts: 1243
Joined: Fri Aug 27, 2004 3:45 pm
Location: Salt Lake City, Utah
Contact:

Re: Why this need for frequent log-in’s?

Post by Uncle Buck »

The issue is certainly one related to the settings on your computer, not to TubeNet (unless you haven't clicked the button on TubeNet to automatically log-in every visit). Beyond that, not qualified to say more.

**EDIT**: Reading subsequent responses, I guess I should be more careful about using the word "certainly."
Last edited by Uncle Buck on Wed May 20, 2009 7:37 pm, edited 1 time in total.
User avatar
Rick F
5 valves
5 valves
Posts: 1679
Joined: Thu Mar 18, 2004 11:47 pm
Location: Lake Worth, FL

Re: Why this need for frequent log-in’s?

Post by Rick F »

If you happen to use CCleaner (crap cleaner) to clean out temperary files and cache, this could be your problem. I use CCleaner all the time but have marked certain cookies not to be deleted. It's under 'options' then 'cookies'.
Miraphone 5050 - Warburton BJ/RF mpc
YEP-641S (recently sold), DE mpc (102 rim; I-cup; I-9 shank)
Symphonic Band of the Palm Beaches:
"Always play with a good tone, never louder than lovely, never softer than supported." - author unknown.
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

I am on a Mac with the system updated, but with no additional security software.

Klaus
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

Oh, nnnnow I get it:

LJV = Lacking Judicial Verification

K
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

the elephant wrote:No, this is a recent problem that was an issue about a year ago too. Sean's answer to my post here regarding that was roughly, "Oh well." Very helpful as usual. :roll:
Oh, well. :roll:
sean chisham
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

the elephant wrote:
WoodSheddin wrote:
the elephant wrote:No, this is a recent problem that was an issue about a year ago too. Sean's answer to my post here regarding that was roughly, "Oh well." Very helpful as usual. :roll:
Oh, well. :roll:
Thanks so much for the drive-by attention. :roll:
So much more pleasant than a drive-by shooting.
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

the elephant wrote:
WoodSheddin wrote:
the elephant wrote:No, this is a recent problem that was an issue about a year ago too. Sean's answer to my post here regarding that was roughly, "Oh well." Very helpful as usual. :roll:
Oh, well. :roll:
Thanks so much for the drive-by attention. :roll:
np

most people don't experience this
this leads me to believe it is most likely a client side issue
if someone figures it out then feel free to let everyone else know the solution

ps. Oh, well. :roll:

pps. I do have IP addresss validation enabled which is a security precaution in order to prevent sessionid spoofing. So if your internet provider frequently changes you IP address to a different subnet then your sessionid would be negated requiring a new login.

I could disable this security precaution or loosen the strictness of the current policy but I believe the slight inconvenience to a few users is far outweighed by the security enhancements gained.

So this might be a client side issue caused by frequent IP address changes initiated by your provider.
sean chisham
User avatar
Wyvern
Wessex Tubas
Wessex Tubas
Posts: 5033
Joined: Fri Sep 01, 2006 7:00 pm
Location: Hampshire, England when not travelling around the world on Wessex business
Contact:

Re: Why this need for frequent log-in’s?

Post by Wyvern »

WoodSheddin wrote:most people don't experience this
I log in from 3 different computers at various times and don't have this trouble on any of them
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

The cable provider of my little town allocates a random new address to my computer every time I turn on the cable modem, and my log-in problems are not nearly as frequent. They haven’t been there since the opening of this thread.

Klaus
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

imperialbari wrote:The cable provider of my little town allocates a random new address to my computer every time I turn on the cable modem, and my log-in problems are not nearly as frequent. They haven’t been there since the opening of this thread.

Klaus
This post is misleading. Not intentionally I would guess, but none the less misleading.

I went back through your past few posts and you have had the same IP address for several days if not a couple of weeks. Your IP address has been on the same subnet since May 10, roughly 3 weeks. I would guess on May 10 you had to log back in.
sean chisham
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

This is new to me, and not consistent with the information from my supplier. Interesting to know, though.

Klaus
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

Since my first posting I have learned a few things:

My provider allocates a random address to subscribers, but not at every log-in as first announced. Only after "events", which typically will be power fall-outs at the central server or at the line amplification stations around in our town.

Since last i also have acquired a programable mouse. One of the thumb keys has been set to act as double-clicking at only one touch. If I double click the link in one of the thread-updated-reminder-mails the thread will come up in one window whereas another window will ask me to log-in again. That is perfectly logical as the system interpretes my action like two users on the same computer.

Klaus
User avatar
TubaTodd
4 valves
4 valves
Posts: 672
Joined: Fri Mar 19, 2004 7:57 am
Location: Birmingham, Alabama

Re: Why this need for frequent log-in’s?

Post by TubaTodd »

I may regret this...but I'll bite on this topic. The login information for this forum (phpBB) uses a cookie to store your login information so that you won't need to type it in every time. If you purge that cookie, you WILL be asked the next time you visit the site for your login information. Without that cookie there is a 0% chance of remembering your login info. By the looks of things, the site is NOT using cookie expiration. So, your cookie isn't expiring either.

Whenever trying to help a developer troubleshoot a web-app or other site, it is always good to provide as much information up front as you can. The usual "my junk is broke" email/post is hard to troubleshoot. The following info could help to spot patterns or known incompatibilities.

Operating System: Windows/Mac/Linux/iPhone/Blackberry/Android/etc
OS Version: ?
Browser: Internet Explorer/Firefox/Safari/Opera/etc
Browser Version: ? (IE 6 has many MANY web-standards issues and needs to be retired)
Cookies Turned On: Yes/No
Purging Cookies: Yes/No
Javascript Turned On: Yes/No
Ad/Pop-up Blocking: On/Off
Antivirus Software: ? (@#$% Symantec!!!!)

I'm an "atypical" TubeNet user (I think???). I use Ubuntu Linux 100% of the time (even @ work). I use Firefox exclusively and purge ALL browser cache (except cookies and authentication [name/password] info) every time I close my browser. Even with purging everything that I do, I've never had a problem with TubeNet forgetting my session. Now one small...TINY...piece of login information that we may ALL be over looking is this. When you log into the forum there is a check box that says something like "log me in every time." I don't know with 100% certainty, but without that box checked, you may need to click "login" every time.

Sean provides the tuba playing community with a meeting place to discuss virtually anything. For that we should all be grateful. To complain about his "drive-by attention" sounds remarkably similar to one of the caller's to the Paul Finebaum (sports) radio show. From time to time you'll hear one of the "regular callers" go off and attack the host. If you don't like the show, don't listen.
Todd Morgan
Besson 995
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

Like Todd said, if your cookie is not there your login is gone. Also if you change IP addresses you might need to relogin depending on your new number.

I don't mind people trying to figure this out. If you figure out a good solution then feel free to share it. If it involves a relatively easy change on the server end then I would likely be ok with that too.

I don't see it as a big problem for the majority of users so I am not planning to research it too much.
sean chisham
User avatar
imperialbari
6 valves
6 valves
Posts: 7461
Joined: Fri Mar 19, 2004 3:47 am

Re: Why this need for frequent log-in’s?

Post by imperialbari »

To me Pachy’s problem sounds like the iPhone doesn’t accept the cookie. Hence any TubeNet action demands a log-in (I guess the TN software for security reasons checks the cookie especially before uploading/posting anything).

Maybe there is no IPhone cookie available in the current TN set-up.

Klaus
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

I am not certain how cell providers handle data routing on the move or utilize IP addresses. There is almost certainly a way to figure out your IP address at any given time on your phone.
sean chisham
User avatar
WoodSheddin
5 valves
5 valves
Posts: 1498
Joined: Thu Mar 18, 2004 9:44 pm
Location: On the bike
Contact:

Re: Why this need for frequent log-in’s?

Post by WoodSheddin »

Just thought I would throw the reasoning behind the BBS software logging people out on occasion.

The software has the ability to keep you logged in all the time as a convenience. But it also has checks in place to circumvent malicious attempts by others to capture your login sessions. Without these safety features in place there would be many many more problems for all of us.

Think of it as the guard at the front door recognizing your face everytime you want to enter. But every once in a while he might see something out of place in your appearance based on his own criteria of what he should be seeing and asks to see some ID.

The security far outweighs the occasional inconveniences.
sean chisham
Post Reply